Basecamp + Synup

Embark on a transformative journey in customer review management by intertwining Basecamp’s unparalleled project management capabilities with Synup’s robust review acquisition and management expertise.

What is Basecamp?

Basecamp is a holistic project management and team collaboration tool that streamlines projects, tasks, and communications, ensuring that teams can work efficiently and effectively toward achieving their objectives.

Why Basecamp + Synup?

  • Project-Linked Review Solicitations: Utilize Basecamp’s project milestones to activate relevant review requests, ensuring that feedback is gathered at key stages of the customer’s experience.
  • Integrated Customer Feedback Hub: Connect Basecamp’s task management prowess with Synup’s review analytics, creating a cohesive platform for capturing and analyzing a spectrum of customer feedback.
  • Enhanced Review Workflow: Incorporate Synup’s review management functionalities seamlessly into Basecamp’s workspace, facilitating a natural and effective flow of review acquisition and analysis activities.
  • Customized Review Engagements: Utilize the diverse and dynamic project data in Basecamp to tailor review solicitations, fostering engagements that resonate with the specifics of each customer interaction.
  • Strategically-Informed Customer Interactions: Leverage the integrated insights from Basecamp and Synup to fine-tune customer engagement strategies, elevating the quality of customer experiences and interactions.
  • Efficiency in Review Operations: Centralize and synchronize the various aspects of review management within Basecamp’s organized and intuitive interface, bolstering operational productivity and efficiency.

By melding Basecamp with Synup, unveil an innovative dimension in review management, where each project advancement and team collaboration becomes a conduit for acquiring valuable customer insights and enhancing review management strategies.

How to integrate Basecamp + Synup?

Basecamp integration for review acquisition is available to all Synup subscribers. To view and manage the integration:

  • Visit the Review acquisition tab on Synup's console.
  • Click on Connect CRM or App Button.
  • Select the Folder or location you want to connect Basecamp to.
  • Authenticate your CRM.
  • Finish setting up CRM.
  • Create Review acquisitions using contacts from CRM.

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