Cute little boy giving thumbs up with 4 stars approved
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Best Practices When Responding Back to Positive Reviews

Customer reviews are critical to your business. At a time when 93% of consumers base their purchase decision on reviews, actively managing and responding to reviews is no longer optional.  In this article, we’ll focus on how you can respond to positive reviews for your business to build an engaged ...
An image of a mobile screen showing digital profiles on Google
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The Beginner’s Guide to Digital Profile Management

Digital profile management is no longer optional for businesses looking to drive growth in 2021. Digital presence is an essential pillar of a business’ inbound marketing and consumer acquisition strategy.  Consumers are no longer following a linear purchase journey, which means, brands must strive to provide a seamless offline and ...
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Announcing our new partnership with Yelp

Over the past 6 years, customers and prospects have been increasingly turning to digital profiles and search engines for answers about their favorite brands. The COVID-lockdown pushed more people towards online purchasing and e-commerce, making it even more important for brands to have a strong online brand presence now if ...
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How to Create a Seamless Customer Experience on Google My Business

According to Google, search is the number 1 channel high-value customers turn to, and 60% of smartphone users are more likely to choose a business if they can self-serve through their profiles. Google My Business profiles act as a digital signboard to create a seamless customer experience for businesses large ...
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11 Examples of Brands Crushing the Digital Profiles Game

Digital profiles for most brands are a missed channel of opportunity. They can equally engage, convince, and convert customers three times more than your website when used correctly. They act as a review hub, a content hub, an active CTA to order or connect instantly, and have five times the ...