Social Listening

Set up what social listening tracks for a client — topics, competitors, tags and themes — and work through what it finds: insights, opportunities and individual posts. Results update once a month; nothing here starts a collection.

• getGet a client's listening setup/api/v1/listening/setup
• postCreate a listening topic/api/v1/listening/topics
• patchUpdate a listening topic/api/v1/listening/topics/{id}
• deleteArchive a listening topic/api/v1/listening/topics/{id}
• postAdd a listening competitor/api/v1/listening/competitors
• patchUpdate a listening competitor/api/v1/listening/competitors/{id}
• deleteArchive a listening competitor/api/v1/listening/competitors/{id}
• getList listening tags/api/v1/listening/tags
• postCreate a listening tag/api/v1/listening/tags
• patchUpdate a listening tag/api/v1/listening/tags/{id}
• deleteArchive a listening tag/api/v1/listening/tags/{id}
• postRestore a listening tag/api/v1/listening/tags/{id}/restore
• postTag posts by hand/api/v1/listening/tags/{id}/assignments
• getList conversation themes/api/v1/listening/themes
• postCreate a theme/api/v1/listening/themes
• patchUpdate a theme/api/v1/listening/themes/{id}
• deleteArchive a theme/api/v1/listening/themes/{id}
• patchUpdate an insight/api/v1/listening/insights/{id}
• getList opportunities/api/v1/listening/opportunities
• patchUpdate an opportunity/api/v1/listening/opportunities/{id}
• postTurn an opportunity into post ideas/api/v1/listening/opportunities/{id}/post-ideas
• patchCorrect a listening post/api/v1/listening/posts/{id}