Social Listening

Set up what social listening tracks for a client — topics, competitors, tags and themes — and work through what it finds: insights, opportunities and individual posts. Results update once a month; nothing here starts a collection.

• getRead competitive aspect comparisons/api/v1/listening/competitive/aspects
• getRead saved competitive gaps/api/v1/listening/competitive/gaps
• getRead tracked entity perception/api/v1/listening/competitive/perception
• getRead the competitive scorecard/api/v1/listening/competitive/scorecard
• getRead share of voice/api/v1/listening/competitive/share-of-voice
• getRead the weekly listening brief/api/v1/listening/brief
• getRead related conversation terms/api/v1/listening/conversation/related
• getList conversation terms/api/v1/listening/conversation/terms
• getList saved listening findings/api/v1/listening/insights
• getRead brand insights/api/v1/listening/insights/brand
• getRead the insights workspace/api/v1/listening/insights/briefing
• getList listening posts and comments/api/v1/listening/mentions
• getRead listening metrics by network/api/v1/listening/overview/networks
• getRead the listening overview/api/v1/listening/overview/summary
• getRead listening metric trends/api/v1/listening/overview/timeseries
• getRead the listening client portfolio/api/v1/listening/portfolio
• getGet a client's listening setup/api/v1/listening/setup
• postCreate a listening topic/api/v1/listening/topics
• patchUpdate a listening topic/api/v1/listening/topics/{id}
• deleteArchive a listening topic/api/v1/listening/topics/{id}
• postAdd a listening competitor/api/v1/listening/competitors
• patchUpdate a listening competitor/api/v1/listening/competitors/{id}
• deleteArchive a listening competitor/api/v1/listening/competitors/{id}
• getList listening tags/api/v1/listening/tags
• postCreate a listening tag/api/v1/listening/tags
• patchUpdate a listening tag/api/v1/listening/tags/{id}
• deleteArchive a listening tag/api/v1/listening/tags/{id}
• postRestore a listening tag/api/v1/listening/tags/{id}/restore
• postTag posts by hand/api/v1/listening/tags/{id}/assignments
• getList conversation themes/api/v1/listening/themes
• postCreate a theme/api/v1/listening/themes
• patchUpdate a theme/api/v1/listening/themes/{id}
• deleteArchive a theme/api/v1/listening/themes/{id}
• patchUpdate an insight/api/v1/listening/insights/{id}
• getList opportunities/api/v1/listening/opportunities
• patchUpdate an opportunity/api/v1/listening/opportunities/{id}
• postTurn an opportunity into post ideas/api/v1/listening/opportunities/{id}/post-ideas
• patchCorrect a listening post/api/v1/listening/posts/{id}