In order to facilitate this, Google has started adding a chat option to its business pages. This way, potential clients can text their queries or feedback, allowing businesses to be able to respond later even if they’re unavailable to answer a call.
Let’s take a look at how you can add this feature to your business’ Google account.
Step 2: Head Over To The ‘Messaging’ Card
Once you’ve signed in, you will land on a page like the one that’s shown. Click on the ‘Messaging’ card that is listed in the Home menu, on the left side of the screen.
Step 3: Provide A Phone Number
After you navigate to the ‘Messaging’ card, you will be prompted to provide your phone number. Do provide one that you usually use as your business contact number.
Step 4: Enter Your One Time Password
As soon as you provide your phone number, you will receive a text with a One Time Password (OTP). Enter the OTP in the field given.
Now your Google My Business listing has a verified phone number through which customers can