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Your Goals are Our Goals
Some software companies just want your money. But your success isn’t guaranteed just by signing by the dotted line. You deserve a team that understands your evolving needs, goals, and struggles - and is committed to working alongside you to achieve them.
Your Path to Success
Our dedicated team of success managers and support professionals are here to help you from onboarding and beyond! We make your goals our goals, and we help plan your journey to set you up for success. You’ll love the results you see!
During onboarding, your Customer Success Manager gets to know you and gains an understanding of your goals and objectives
Based on your goals, your CSM works with you to determine key metrics to observe and improve
You’ll receive weekly and monthly check-ins with updates on your performance on those key metrics
Helps you achieve early wins and pave the way for future results
Your CSM will make suggestions on how to improve your performance with and without Synup
Our team helps you continually increase your ROI with the platform
As you grow, your CSM will serve as an industry expert to build your success and work towards your goals
Monitors your progress and keeps you informed of any updates in the industry and new features in the platform
We’ll continue to serve as your trusty companion and advisor throughout your journey!
What Our Customers Achieve
If our customers fail, we fail. That’s why we put our all into helping our customers level up their results. But don’t take it from us! Let the numbers do the talking:
600,000
businesses listed
83%
customers say they can collaborate effortlessly with their teams
20%
businesses increase conversions
year-over-year
year-over-year
96%
clients say they’ve cut their time managing their local and/or social presence in half
90%
say they effortlessly increased
store visits
store visits
56%
average growth of engagement rate in
6 months
6 months
Add Your Success to the List
Your goals have never been more achievable. We can’t wait to get on the phone with you and discuss how we can help you level up your results for the long-haul.