#3 – Send Out Feedback Forms or Invites
Sending your customers review invites is a great way for you to get more Google reviews. You can ask your customers for their contact information and send out review invites or feedback forms. Consequently, you can send out a bulk email at the end of the day to all your customers and ask them to leave you Google reviews with a link to your review page. This is pretty straightforward.
Although, feedback forms will be a smarter move as you will be able to control the kind of reviews you get on Google to a certain extent. By asking your customers about their experience will help you find positive and negative experiences. You can ask the customers with a positive experience to leave you a review on Google. On the other hand, you can find your customers who have a bad experience and try to fix their problem. And once your services are redeemed of an unfortunate, bad experience, you can ask these customers to leave you a review on Google.
Synup can help you automate the process of separating bad customer experiences from the good ones. Click here to learn more about our review generation wizard.
#4 – Automate Your Review Generation Efforts
Ideally, you would collect your customers’ contact information and ask them to leave you a review for your business with a bulk email request. But automating this process will help you generate more reviews for your business, and simultaneously help you monitor your overall review management process. In the long run, this process can help you scale your review generation, track your performance, and improve your star rating online on a whole.
Synup can help you automate review management with one unified dashboard. Learn more about how we can help you improve your star ratings on Google.