Wall of ❤️

What do you like best about Synup?‍

As a Social Media Manager, I've had the opportunity of working with some tools over the years, and Synup unquestionably stands out as a powerhouse in its field.

One of the standout features of Synup is its remarkable ability to manage and optimize listings across a plethora of platforms. Whether your business is listed on Google, Yelp, Facebook, and now with the Social version in many more social media channels. Synup enables seamless consistency in your business information throughout. This not only enhances your business's visibility but also instills trust among customers and makes your life easier to have everything under control in one single place.

Review management is another area where Synup excels. The platform enables you to monitor and respond to reviews from various platforms all within the Synup interface. This is pivotal in maintaining a positive brand image and showcasing exceptional customer service.

In the realm of social media, Synup offers comprehensive optimization tools. From scheduling and publishing content across multiple social platforms to analyzing post-performance metrics, Synup equips you to tailor strategies and boost audience engagement effectively.

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What do you dislike about Synup?

Previously, we had an issue with the time zones scheduling tool, but Roshan helped us to fix it instantly and is now a thing of the past

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What problems is Synup solving and how is that benefiting you?

It saves me a lot of time when scheduling posts, and gives me ideas with its Al content generator. It helps me stay on top of reviews in one place. It is easy to use and the whole team is very satisfied.

What do you like best about Synup?

Excellent customer service! Quick to respond, helpful, patient and thorough. My experience has been 5 stars from the first day I called. The onboarding call was by far the most informative and productive set up l have ever experienced. I would highly recommend Synup. The software is so easy to use I could teach my 13 year old to do it.

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What do you dislike about Synup?

Nothing so far they are great! I don't anticipate anything that will change that.

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What problems is Synup solving and how is that benefiting you?

Platform to nab angel all clients and allow clients to manage reviews.

What do you like best about Synup?

We at the Anderson Auto Group have been using Synup for almost 8 years and they provide a great service. We have 9 dealerships in our auto group and to be able to sync all of our listings is a great help, Also whenever there is a problem their customer service is always friendly and fast!‍

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What do you dislike about Synup?

I cannot think of anything, the crew over at Synup always provides great service and they provide a top-notch wonderful product! Any inconvenience has always been very brief.

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What problems is Synup solving and how is that benefiting you?

We at the Anderson Auto Group have been using Synup for almost 8 years and they provide a great service. We have 9 dealerships in our auto group and to be able to sync all of our listings is a great help, Also whenever there is a problem their customer service is always friendly and fast!

What do you like best about Synup?

I find Synup user-friendly and an excellent platform for local listings. I love how analytics are tracked, and I can easily send monthly reports to clients. Clients even have their own sign-in! A HUGE bonus was when google my business scheduling and publishing was added - it was a pain to post all the time before manually. Sheryl has been an excellent resource and help. She is sweet, caring, and makes sure I am always aware of what is new or helpful for my company based on Synup's offerings.

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What do you dislike about Synup?

I have yet to find any issues with Synup!

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What problems is Synup solving and how is that benefiting you?

Synup helps use solve google my business scheduling on top of the ease of local listing syndication. They have so many offerings and keep adding more!

What do you like best about Synup?

Our detail-oriented Account Manager provides new opportunities to drive our listings and business!

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What do you dislike about Synup?

I am eager for them to roll out the NPS capabilities.

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What problems is Synup solving and how is that benefiting you?

Synup is helping us maintain accuracy in our listings and grow visibility and engagement.

What do you like best about Synup?

I've been working with Synup now for about a little under a year and they are incredibly responsive and always looking for ways to help improve our digital footprint on the web. I'm thankful for their partnership. Keeping our web listings up-to-date is no easy task and they make it so much easier to manage.

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What do you dislike about Synup?

Nothing yet. It can be a little clunky getting around, but once you figure out where everything is, it's great.

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What problems is Synup solving and how is that benefiting you?

Synup is working with Google to set up a bulk verification process. I tried taking this on myself. It was time-consuming and exhausting to deal with Google. I'm so glad they're taking it on now. Hoping to get this resolved soon, thanks to Niladri's expertise.

What do you like best about Synup?

The customer service is outstanding, and they say their relationship with their clients is more important than the money. I can testify to that. They have gone above and beyond to assist and ensure that we have what we need in order to effectively use their platform. I love how simple it is to set up a business on Synup and how simple it is to manage the reviews and updates. The lead generation tool is a great way to grow your business and it is a very effective 'sales' demonstration for a prospects lack of listing citations.

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What do you dislike about Synup?

There isn't anything that I could say I dislike about the program. They have supplied an API with documentation that is very helpful and given us everything we need including reporting & white label. What's more to ask for?

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Recommendations to others considering Synup:

It's a very easy tool to use, with great customer support.

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What problems is Synup solving and how is that benefiting you?

We are assisting our clients by managing their listing citations and their customer reviews. Giving our clients a comprehensive report about how their business ranks on certain keywords and keeping their local SEO in check is a great asset to our operations.

What do you like best about Synup?

I am thoroughly impressed with my journey with Synup so far. The customer service is extremely friendly, efficient and flexible; the onboarding process is effortless. The easy-to-use software has incredible functionality with business listing synchronisation and review generation technology being among the key features. The review generation system alone is fantastic! | have onboarded several clients onto the platform so far; they have all commented how they have long wished for a system like this. And as an agency owner, I can say the same myself - it has improved our relationships with our clients and helped us to add much more value to their experience. I cannot recommend Syup enough.

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What do you dislike about Synup?

Nothing worthy of note. There were a few teething problems to begin with but these were soon handled with the utmost professionalism and efficiency by the Synup customer support team. Every member of the Synup team that I have deal with has been incredibly professional, friendly, supportive and knowledgable. It is clear that the company values its clients very highly - from the top down!

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Recommendations to others considering Synup:

Synup makes it so easy to add measurable value to your customers' experience. It is a innovative platform run by a forward-thinking organisation

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What problems is Synup solving and how is that benefiting you?

Getting information 'out there' in different places on the web. Also, gathering reviews - it is a fantastic system! Furthermore, the transparency with the effectiveness of the Synup platform in achieving the clients' objectives is a brilliant feature. This level of transparency helps to build further trust and validation from clients. They are now recommending the platform to their associates and contacts too!

What do you like best about Synup?

Synup is an extremely easy tool to set up and start getting some quick ROl. Our clients enjoy the straight-forward dashboard where they can get a birds-eye view of the strategy we're going to implement for them. The review management system is superb. Lastly, customer service is excellent.

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What do you dislike about Synup?

There's really nothing to dislike. Everything is easy about the tool, and if there's anything challenging, customer service corrects it.

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Recommendations to others considering Synup:

Don't be afraid to contact support with questions. They've extremely helpful.

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What problems is Synup solving and how is that benefiting you?

The management of clients citations and reviews... and client reporting of said tasks. Everything is extremely streamlined with Synup.

What do you like best about Synup?

Synup has a very easy user interface. We have a company with many different locations and it is very easy to update individual information for locations. Synup makes the updates very quickly. Using Synup is much better than individually updating Google My Business, Facebook, Yelp, and other local listings. The ability to update using an excel of all of our locations is very helpful.

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What do you dislike about Synup?

We have found we need to do quality checks on the updates. It would be better if we were alerted if there are duplicate listings. Synup also does not connect to all of Facebook's fields and we would like to be able to update those at the same time as well.

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Recommendations to others considering Synup:

Synup has a very easy user interface. We are also able to upload an excel so we can upload all locations at once and that is very helpful.

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What problems is Synup solving and how is that benefiting you?

We have locations that update hours frequently. Synup allows us to update all local directories at once and that is a huge help. We have also solved the problem of time dedicated to updating Name, Phone Number, and Address across all of our locations. Before Synup it was very hard to update all the locations and it was very time consuming.

What do you like best about Synup?

Customer service is great. They are very responsive when I have questions. I like that the system just focuses on the most important stuff as it is less overwhelming for my clients than other systems.

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What do you dislike about Synup?

I wish you could suppress false reviews like you can on Birdeye. There is such an issue with people from other countries leaving negative reviews that have never done business with my clients.

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Recommendations to others considering Synup:

Seems to be a great service so far I am really happy with it. Customer support has been great. You can tell it is a new company though and they still have some tweaks to make, but they are all pretty minor.

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What problems is Synup solving and how is that benefiting you?

This all in one listing and reputation is much more cost effective than others we have seen. The fact you can't do as much with it is both a benefit and not. It is extremely easy for the users to use, but I still seem to need access to their GMB accounts to go in there and do some things too. Pairing with our on-page seo services makes it a more cost effective way to offer a more complete seo package. Also, we can sell to people who aren't existing clients, which we have never done before.

What do you like best about Synup?

Very helpful staff. Easy to work with product. They keep adding things to the service that makes the product even better.

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What do you dislike about Synup?

Nothing to really dislike, they solve issues quickly. They have continued to add to their product so it's hard not to like the product when it keeps getting better.

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Recommendations to others considering Synup:

Just try it out.

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What problems is Synup solving and how is that benefiting you?

Review Generation platform is great. I have increased my SEO ranking and love having all of my reviews put into one place so that I can respond quickly to them.

What do you like best about Synup?

Synup is very user friendly and very effective at claiming and updating directory listings for businesses. Reviews requests are also easy to send out and respond to right from the same dashboard.

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What do you dislike about Synup?

Sometimes the review request feature can have a glitch but it's normally easy enough to figure out. Directory Syndication is very straight forward, intuitive and fast.

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What problems is Synup solving and how is that benefiting you?

directory management for SEO, Reputation Management and Review Generation.

What do you like best about Synup?

Easy to use, simple, gets your business listed everywhere online, and a great service for review acquisition.

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What do you dislike about Synup?

Not that much to say I dislike, it's a great service!

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What problems is Synup solving and how is that benefiting you?

None so far

What do you like best about Synup?

Synup is a great platform that allows us to improve our marketing efforts as well as the efforts of our clients. They provide excellent service as well, ensuring success for those that use their platform.

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What do you dislike about Synup?

There is not much to dislike from a product standpoint. If I had to suggest anything it would potentially be to provide tutorial videos for certain functions. Regardless, their employees are great at showing us new features.

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What problems is Synup solving and how is that benefiting you?

They are helping to solve the complexity of SEO and making it accessible and easy to use. That benefits us by reducing some of our time commitments and allowing us to provide our clients with an excellent service.

What do you like best about Synup?

I'm looking forward to using Synup. I've been looking for a system to help me save time creating listings across multiple websites. The process they have you take is very simple and intuitive. The Customer service was very helpful, educational and willing to work with me. Thanks!

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What do you dislike about Synup?

It's another system I have to manage with all the other systems I'm responsible for managing. However, the gain outweighs the extra system.

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What problems is Synup solving and how is that benefiting you?

The syndication of business listings on multiple websites by only managing one.

What do you like best about Synup?

SynUp is a cheaper better alternative to Yext and otherplatforms. Additionally, customer support is quick and helpful when needed. Overall, we have been using SynUp for a few years for our agency clients and have been very happy with their team and product. Highly recommend.

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What do you dislike about Synup?

Sometimes linking to FB pages can be challenging when you have 100+ clients, but their team is always there to help make the connection and get it working.

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What problems is Synup solving and how is that benefiting you?

Synup is a great Yext alternative for clients that need local listing updates/management.

What do you like best about Synup?

I like that the layout is intuitive and easy to figure out. There aren't a lot of complicated steps, so our customers can log on and quickly respond to their reviews. They can do that while also ensuring that their business's integrity is intact by cleaning up duplicate entries and updating their business profile across significant sites like Google, Facebook and Yelp.

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What do you dislike about Synup?

One of the most complex pieces is getting our customers to remember their business Facebook and Google logins and then getting them to connect them to Synup. It just adds a layer of complication to our onboarding calls. However, I'm not sure I have a helpful solution to this issue as our product is proprietary, and it would be difficult to get it combined with Synup.

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What problems is Synup solving and how is that benefiting you?

It adds value to our digital marketing by allowing them to follow up on customer reviews quickly. Synup also makes it easy to clean up their business profile across many social platforms where potential customers get information about their business (hours of operation, contact and location information).

What do you like best about Synup?

Synup is a very user-friendly platform that has added value to our company's marketing package. Our agency was also assigned an outstanding account manager named Bridget who is always there when we need something.

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What do you dislike about Synup?

There are no dislikes for me! Any questions I had were answered, and I was also offered training to help me understand the platform's features. They are great :)

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What problems is Synup solving and how is that benefiting you?

It is easy for our customers to manage multiple profiles in one place. Synup has made it easier for customers to update info, collect/ manage reviews, and set up posts across multiple platforms.

What do you like best about Synup?

The platform is user-friendly and easy to navigate. On top of that, our CSM is responsive, helpful, and just an overall pleasure to work with.

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What do you dislike about Synup?

Not a downside necessarily - but the interface isn't shiny or flashy. Very clean and straightforward design but can leave something to be desired when sharing with clients, etc.

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What problems is Synup solving and how is that benefiting you?

Synup makes listing management, reputation management, and bulk posting an absolute breeze. It has been one of the most seamless onboardings l've ever experienced with a listing tool and saves our internal team a ton of time and hours.

What do you like best about Synup?

The user dashboard is a simple yet powerful tool that you can use on behalf of your clients or give them their own access.

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What do you dislike about Synup?

There's nothing to dislike. They do their job and one thing I currently don't like is having a reconnect all of the listings for either GMB or Facebook.

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What problems is Synup solving and how is that benefiting you?

This is a really cool tool that will allow me to provide white-label services for my clients. They only need one interface, and all they'll see are functionalities customized just how they like it!

What do you like best about Synup?

I can use their services as a platform to make sure all my business locations are up to date with all the correct information. I don't have to go to all these other sites to change hours when we have a holiday!

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What do you dislike about Synup?

Nothing! I don't think I have anything I don't like at this time.

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What problems is Synup solving and how is that benefiting you?

I don't have to go to all these sites to change hours when we have to close early or have a holiday. I also have confidence that I don't have a ton of duplicate locations in Google, etc.

What do you like best about Synup?

Text message review prompts are very helpful. I also like the review links to google and facebook.

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What do you dislike about Synup?

The email review gathering doesn't seem to work very well. I'm not sure if emails are sent to spam, but nobody seems to open them.

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What problems is Synup solving and how is that benefiting you?

Review gathering.

What do you like best about Synup?

Easy to navigate dashboard, easy integration with all websites. Customer support is there when you need them and they take care of any questions you may have.

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What do you dislike about Synup?

Not every website is available to be integrated with synup, but the main ones are.

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What problems is Synup solving and how is that benefiting you?

We're able to reply and manage all reviews without forgetting any.

What do you like best about Synup?

The fact that everything is funneled into one inbox! I love most that we can set up automated responses to a multitude of different situations. We can even have auto notification set up for email.

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What do you dislike about Synup?

It will be nice when Yelp auto-response is integrated. I believe this also extends to Bing as well. I am not currently using all of the features so there is more available.

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What problems is Synup solving and how is that benefiting you?

We no longer have to have multiple people checking different platforms for reviews, we can now have one person check them and have things auto-forwarded as needed.

What do you like best about Synup?

The Best thing which i like of Synup is it's a complete one platform to manage listings of business and they have best support team!

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What do you dislike about Synup?

Nothing For Now. i have not faced anything regarding the services or product.

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What problems is Synup solving and how is that benefiting you?

The Main Probles what synup has solved for me and my businesses are the listing management, Analytics for SEO and the daily post management etc.

What do you like best about Synup?

The best thing about Synup is the ease of features- It's incredibly user friendly!

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What do you dislike about Synup?

The price of Synup can be high per location, but this can be rectified by adding multiple locations in bulk.

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Recommendations to others considering Synup:

If you'd like a tool that distributes listings for local seo or handles reputation management, Synup is the right choice!

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What problems is Synup solving and how is that benefiting you?

We're solving problems by being able to handle clients' reputation management, gathering new reviews, and being notified any time a new review comes in so it can be responded to.

What do you like best about Synup?

- We can unify the locations

- Set all the photos

- Generate reviews

- Each franchise can set their information

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What do you dislike about Synup?

- The page should be more friendly

- Sometimes generates few errors

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Recommendations to others considering Synup:

Be patient

Be organized on all the sites

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What problems is Synup solving and how is that benefiting you?

- Unify our franchise information

- Reviews

What do you like best about Synup?

The ability to solicit reviews and keep all listing information synced across listings platforms (Google My Business, Facebook, Yelp and more).

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What do you dislike about Synup?

Sometimes uploading a logo is difficult because of size requirements.

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What problems is Synup solving and how is that benefiting you?

We are able to keep our listings information correct in Facebook, GMB, Yelp and all other listings sites.

What do you like best about Synup?

Interface is easy to understand and navigate.

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What do you dislike about Synup?

There is nothing about Synup that I dislike.

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Recommendations to others considering Synup:

Synup is not complicated but does exactly what it is supposed to do.

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What problems is Synup solving and how is that benefiting you?

I had a client with directory listings under 20% accurate. After just one month as a Synup location that client was registering over 50% accurate.

What do you like best about Synup?

It is easy to see what customers say for each location and respond to customers

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What do you dislike about Synup?

There is nothing I dislike about this product

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What problems is Synup solving and how is that benefiting you?

increasing our reviews for each location

What do you like best about Synup?

The team treats you like you're important. They are proactive in getting meetings scheduled to ensure things are going well, they are helpful when questions arise. The product is also pretty intuitive and user-friendly. With a quick overview from the team, it's relatively easy to figure things out.

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What do you dislike about Synup?

They are busy because they are growing, so sometimes response times to questions can be a little longer. They always acknowledge and ensure you have an idea of timing on their end. I do wish there were more obvious ways to pull reports and filter data. We also have issues with some updates populating in Google and have to do those manually.

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What problems is Synup solving and how is that benefiting you?

Managing accurate business listing information for a large organization. They help us distribute location updates and information in one central platform. I also work for a brand that has acquired a number of other companies and locations, so it is important to have a tool to centralize location details.

What do you like best about Synup?

The platform is user-friendly and easy to navigate. On top of that, our CSM is responsive, helpful, and just an overall pleasure to work with.

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What do you dislike about Synup?

Not a downside necessarily - but the interface isn't shiny or flashy. Very clean and straightforward design but can leave something to be desired when sharing with clients, etc.

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What problems is Synup solving and how is that benefiting you?

Synup makes listing management, reputation management, and bulk posting an absolute breeze. It has been one of the most seamless onboardings l've ever experienced with a listing tool and saves our internal team a ton of time and hours.

What do you like best about Synup?

I love the outstanding work. I love that they really help they clients but i love the the product that they deliever . awsome!!!!!

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What do you dislike about Synup?

Its nothing i do not dislike about they. They get the job done just like they say they would.

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What problems is Synup solving and how is that benefiting you?

They help me get my business all over the internet. When having a business you must be findable. They help my company get on yahoo google ect they really the best and i thank them for all they done for me.

What do you like best about Synup?

First and foremost, the enterprise multi-location management feature has been a game-changer for us. With several branches spread across different regions, keeping our online information accurate and consistent used to be a daunting task. Thanks to Synup, we can now effortlessly manage all our locations from a single platform. The intuitive dashboard provides a comprehensive overview of all our listings, allowing us to update business hours, contact details, and even respond to customer reviews with ease. The time saved by centralizing this process has been invaluable, allowing us to focus more on providing excellent service to our customers.

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What do you dislike about Synup?

Honestly, there is not much to dislike about them. We have been working with Synup for over seven years now and they always go above and beyond.

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What problems is Synup solving and how is that benefiting you?

• Managing store info for multiple locations
• Tracking & responding back to reviews
• Getting a view of analytics including revenue and ROI generated from listings
• Tracking social media progress

What do you like best about Synup?

The SYNUP team is extremely helpful. We meet at least once per week to stay on top of our ever-changing needs. My account reps truly go above and beyond to solve any issues that arise.

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What do you dislike about Synup?

Honestly, I can't think of anything. I'm very satisfied with this vendor and pleased that after surveying so many in this space I chose to go with SYNUP as our vendor for directory listing and local search presence.

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What problems is Synup solving and how is that benefiting you?

We have over 1000 listings with SYNUP, and that # changes on a weekly basis as we onboard and offboard locations. It's a massive undertaking to keep the data consistent and accurate and SYNUP handles that all for us. They've also built a custom integration to allow the reviews to flow through to our website. Additionally, the SYNUP team is always available to answer questions and help with any search-related issues.