v1Resources/Social Inbox/postAnswer a comment privately
Answer a comment privately
Sends the comment's author a private direct message (Meta Private Replies, Facebook and Instagram). It sends a real message under the business's name. Meta allows one per comment, within 7 days of it; a second one is refused.
post
inbox:write/api/v1/inbox/{kind}/{id}/private-replyQuery parameters
kindstring (comment | message | mention)required
The kind of item: a comment, a direct message conversation or a mention.
idstringrequired
The item's id, from the inbox list.
Request body
textstringrequired
The message, up to 1,000 characters.
Response
dataobjectoptional
okbooleanoptional
True when the message was sent.
conversationIdstringoptional
The direct message conversation it went into.
Errors
400The request is missing a required parameter or is otherwise malformed.
401Missing, invalid, expired, or revoked API key.
403The key lacks the required scope, or isn't authorized for this client/location.
404The resource wasn't found, or doesn't belong to your agency.
429Too many requests. Retry after the number of seconds in the Retry-After header.
post/api/v1/inbox/{kind}/{id}/private-reply
Your API key
kind *
id *
Request body*
{
"data": {
"ok": true,
"conversationId": "conv_123"
}
}