How To Search Google Reviews By Keyword

Google reviews play a massive role in shaping customer decisions. Whether you're a business owner monitoring feedback or a consumer searching for specific insights, knowing how to search Google reviews by keyword can save you time and effort. Instead of sifting through countless reviews, you can quickly find exactly what you need.

This guide will walk you through multiple ways to search Google reviews by keyword, including Google’s built-in tools, search operators, and by making use of Synup.

Why Search Google Reviews By Keyword?

Before diving into the methods, let’s talk about why this is useful:

• Saves Time: No need to manually read hundreds of reviews to find relevant information.
• Finds Specific Mentions: Quickly locate reviews mentioning particular aspects of a business, product, or service.
• Identifies Trends: Spot recurring themes in customer feedback, whether it’s praise or complaints.
• Improves Decision Making: Both consumers and business owners can use keyword searches to make more informed choices.

There are multiple ways to search Google reviews by keyword. Lets break down each method with step-by-step instructions.

Methods To Search Google Reviews By Keyword

1. Using Google’s Built-in Review Search Feature

Google provides a direct way to search within reviews for most businesses. Let’s understand how you can go about it. 

On Desktop:

1. Open Google Search or Google Maps.
2. Type in the name of the business and hit search.

3. Click on the business listing to open its Google Business Profile.

4. Scroll down to the Reviews section.
5. Look for the Search Reviews box (if available). If you don’t see it, try using a manual search method. 

• Sort and Scan: Scroll through the reviews while sorting them by newest or highest/lowest rating to spot relevant feedback.
• Use Browser Search: Press Ctrl + F (Windows) or Command + F (Mac) and type your keyword to highlight matches on the page.
• Try Google Search Operators: Use Google’s search function with the site:google.com inurl:place "your keyword" operator to locate reviews mentioning your keyword.

6. Enter your keyword and press enter.

7. Google will highlight reviews containing your keyword.

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➡️The above screenshot is attained by using the ‘Ctrl + F’ method and is usually much easier than using search operators. 

On Mobile (Google Maps App):

1. Open the Google Maps app.
2. Search for the business name.
3. Tap on the business profile.

4. Scroll to the Reviews section.
5. Tap the Search Reviews icon (magnifying glass).
6. Type in your keyword.
7. The app will filter and display relevant reviews.

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Note: Not all businesses may have this feature enabled, but it works for most listings.

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2. Using Google Search Operators

Google’s search operators allow you to search for keywords within reviews outside of the Google Maps interface. This method is especially useful if the built-in search bar is unavailable or if you're searching across multiple business locations.

How To Do It:

1. Open Google Search.
2. Enter the following search query: site:google.com inurl:place "your keyword"
3. Replace "your keyword" with the term you're searching for. Example:
   site:google.com inurl:place "customer service"
4. Press Enter, and Google will display pages containing that keyword in reviews.

How This Works

• site:google.com tells Google to search only within Google's domain.
• inurl:place ensures that results come from Google Business Profile pages, where reviews are listed.
• Quotation marks ("your keyword") ensure that the exact phrase appears in the results.

Advanced Search Operators for More Accuracy

You can combine this search operator with other Google search tricks to refine your results:

• Find reviews mentioning bad service:
  site:google.com inurl:place "bad service"
• Search for multiple keywords:
  site:google.com inurl:place "customer service" OR "support"
• Exclude certain words from results:
  site:google.com inurl:place "customer service" -"excellent"
  (This excludes reviews that contain the word "excellent.")
• Find reviews within a specific time range:
  site:google.com inurl:place "delivery time" after:2022-01-01 before:2023-01-01
  (This finds reviews mentioning "delivery time" posted in 2022.)

When To Use This Method

• If the business listing doesn’t have a Search Reviews option.
• If you need to search multiple business locations at once.
• If you're looking for reviews from a specific time period.
• If you want to filter out unwanted keywords or refine your results further.

Google’s search operators allow you to search for keywords within reviews outside of the Google Maps interface. This method is especially useful if the built-in search bar is unavailable.

How To Do It:

1. Open Google Search.
2. Enter the following search query:
   site:google.com inurl:place "your keyword"
3. Replace "your keyword" with what you’re searching for. Example:
   site:google.com inurl:place "customer service"
4. Press Enter, and Google will display pages containing that keyword in reviews.

Pro Tip: You can combine keywords with other search operators. For example:

• Find reviews mentioning bad service:
  site:google.com inurl:place "bad service"
• Find reviews mentioning both 'customer service' and 'refund':
  site:google.com inurl:place "customer service" AND "refund"

Using Synup To Search Reviews

For business owners, manually searching reviews can be tedious. Synup provides an efficient way to search, analyze, and manage reviews in one place.

Steps To Search Reviews on Synup:

1. Log in to your Synup account (or sign up if you don’t have one).
2. Navigate to the Reviews section in the dashboard.

3. Use the search bar to enter a keyword related to the reviews you want to find.

4. Instantly see all reviews that contain that keyword.

5. Use additional filters such as date range, star rating, and platform type (Google, Facebook, Yelp, etc.) to refine your search.

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Summing it up…

Searching Google reviews by keyword is a powerful way to find the information you need without wasting time. Whether you're a customer researching a business or a business owner monitoring feedback, these methods will help you quickly uncover relevant insights. Try out all these techniques and see which one works best for your needs!

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How To Search Google Reviews By Keyword: FAQs

1. Can you search Google reviews for a keyword?
   Yes, you can search Google reviews for a keyword using the Search Reviews box in Google Maps or by using Google search operators like site:google.com inurl:place "your keyword".
   
   
2. How to find specific Google reviews?
   Use the Search Reviews feature in Google Maps, Ctrl + F (Windows) / Command + F (Mac) on the reviews page, or Google search operators to locate reviews mentioning specific keywords.
   
   
3. How do I search Google with keywords?
   Enter your keyword in Google Search along with search operators like site:google.com inurl:place "your keyword" to find relevant results, or use quotation marks for exact matches.
   
   
4. How do I get Google reviews to show up in search?
   Ensure your business has an optimized Google Business Profile, encourage customers to leave reviews, and use relevant keywords in your responses to improve visibility in search results.

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