Agent credits and usage

The tiles cover your whole period. The buttons don't change them.

Credits used, Usage forecast and Credits remaining always describe your current credit period, whatever range is selected below them. The buttons change only the charts and the breakdown table, so the tile total can differ from the total of a chart that covers a shorter range.

• The three tiles

  Cover

  Your whole current credit period, always.

  Answer

  Am I going to run out?

  Changed by

  Your plan and your spend, not the range buttons.

• The charts and the breakdown

  Cover

  Whichever range button is selected.

  Answer

  What did we spend it on, and when?

  Changed by

  The range buttons, and the tabs above the table.

Usage forecast projects your average daily rate across the period so far. It reads ~N days to limit when you are on course to reach the allowance before the period resets, On track with a line such as No limit projected before reset when you are not, and Limit reached once the allowance is used. Credits used never shows more than your allowance, so if you have been using credits you bought, the tile stops at the limit while the forecast still reflects what you actually spent.

The credit period is your billing period

The tiles follow your subscription, not the calendar. Usage resets when your billing period rolls over, so if your plan renews on the 24th, the figure you are reading runs from the 24th to the 23rd. Trial accounts use the trial window the same way, and only an account with neither falls back to a calendar month. On an annual plan the allowance is for the whole year. The dates are printed under the tiles, so check them first when you compare usage with an invoice or when someone asks why usage "reset early". It did not; the period rolled.

Where the credits went

By service is the first table worth reading: one row per service, its credits for the selected range, and its share of the total. Every Sydekick message and every drafted post or reply runs through a language model, so that row carries the conversation and drafting work and is where to look first. Other rows cover things such as image generation, web scraping, SEO lookups and web search. Select a row to open the actions inside it.

By client, By initiator and By feature re-cut the same total by who or what it was for. By client is how you find one client quietly using the period, and credits that belong to no client appear as Agency-level. By initiator separates chat, playbook and routine work. If you can see only some clients, the client rows and Top clients show only yours, but the tiles still describe the whole account.

By action is the least friendly view. It shows the service followed by the engine's own action name, such as executor_turn for a Sydekick turn, rather than a plain-English label, so use it to compare actions rather than to read them.

Above the table, the donut and Top clients show the same split visually. A Playbook usage panel appears once a playbook has spent credits, named after the skill it runs. It is the fastest way to spot a routine running more often, or more widely, than you meant it to. Some rows can show not charged: usage Synup absorbs, which is recorded but does not count against your credits.

What can use credits

Anything the agent does with a language model, such as every message in a Sydekick conversation, every drafted post and every drafted review reply, plus work done on your behalf: generating an image, scraping a page, running a search or an SEO lookup, sending a text or an email. Practice and rehearsal runs count too, because they run the real agent on your real data.

Reading a screen costs nothing, including this page and the audit log. Nor does testing the agent's connection. That panel says so itself: "No LLM call, no credits spent."

There is no rate card in the product. Different services cost different amounts per action, and the breakdown is how you find out what yours cost. A skill's practice run reports This practice used N credits, and the playbook rehearsal step warns that it spends some. Use those for a feel for one run before you schedule it across many locations.

As you get close to the limit

A banner appears on the card when you pass 75% of the period's allowance, and it turns red from 90%.

• From 75%: You've used N% of this credit period's allowance, with the number of days left at your current rate.
• From 90%: You're at N% of this credit period's allowance. Upgrade to keep Sydekick running through the period.
• Over 100%: the banner says how far over you are and, if you are using credits you bought, that you are running on paid credits.

Buy credits appears under the banner from 90% only for team members whose role is allowed to buy credits, with a note that purchased credits never expire and are used after your plan credits run out. If you do not see it, ask someone with billing access. A trial shows its own banner when it is about to end or has ended. The sidebar also shows your plan with how much of the allowance is used, with a button to change plan or buy credits when your role allows it.

When the allowance is used up, the agent stops taking on new work until the credits reset or you add more. Chat, playbook runs and scheduled runs all stop. The messages say whether the trial ended, the account is no longer active, the credits for this billing cycle are used, or the remaining credits are held by runs that are still finishing. That last case clears on its own within a couple of minutes, which is why you can be turned away while credits still show as remaining.

Asking Sydekick

Sydekick can answer two questions in credits: how many credits the current conversation has used, and how many the account has used this period, how many its plan allows and how many remain. It is told to answer in credits only and to point you to Usage on Agent Home if it cannot read the figure. People who reach Sydekick through the client portal are not given the agency's balance. The figures should match the card, though a single conversation's figure can differ slightly from the matching row in the audit log. Treat the card as the authority.

Cross-checking against the audit log

Sydekick → Agent → Audit logs lists individual actions with their credits. It is the right place to see which single action spent credits, but its totals are not a second copy of the tiles here: it adds up the actions it has loaded, and This month there means the calendar month. Do not expect the two to add up to the same number on a plan that renews mid-month. See how to read the audit log.

Next

• How do I read the Agent audit log and find one action?
• How do I configure a playbook and run it now?