Find and filter posts
How do I find a post, and what do Calendar and Table show?
Open Social → Publishing. It opens on a Calendar, and Table is the other view, one click away. Both show the same posts for the client or location you have chosen in the scope bar at the top of the page. Search and Filters narrow either view, and switching views never changes which posts exist. The one exception is the All clients scope, which opens a separate read-only Social → Schedule page with search but no Filters; see What the three scopes show below.
Key facts
| Where it lives | Social → Publishing, on the Calendar tab |
| Default view | Calendar, showing a month. Every visit starts on Calendar; the view switch is not remembered |
| Other view | Table, with sortable columns and bulk actions |
| Scope | Chosen in the bar at the top of the page: one client's All locations or a single location. All clients opens a separate, read-only Schedule page instead |
| Narrow the list | In a client or location scope: the magnifier (search) and Filters for Status, Date, Platforms, Profiles and Created by. All clients has search only |
| Posts with no date | In the Sydekick ideas drawer, under No date yet. There is no separate Ideas tab |
Why this matters
A post you know exists can look missing for three ordinary reasons: you are looking at a different client or location (or at the read-only All clients page), the date you are on isn't the post's date, or a filter is still applied. Check those three in that order before you suspect the post.
Steps
Open Social in the left navigation, then Publishing. The Calendar tab opens on the current month.
Check the scope at the top of the page. The bar shows the client and location you are looking at, for example Harbor & Pine Dental · All locations. Open it to switch to one client's All locations or to a single location. The steps below assume one of these. All clients opens a different, read-only page, described under What the three scopes show below.
Find the post by date. Use the arrows and Today to move between months, or switch Month to Week to see each post as a card with its time, status, profiles and creator. The line at the bottom shows how many posts and profiles are in view and lets you choose which time zone the times are displayed in.
Select a post to open its summary card. It shows the status, each destination with a View Post link once it is live, the schedule and the copy, with Edit, Duplicate and Unschedule at the bottom.
If you remember a phrase rather than a date, select the magnifier and search. Search matches the title, the content and the location. In Table the search box is always visible.
In a client or location scope, select Filters to narrow by Status, Date, Platforms, Profiles or Created by, then Apply. Each active filter appears as a chip you can remove.
To scan or sort across every date, switch to Table.
Calendar, for the schedule
Calendar puts each post on the day it belongs to. A solid green chip is a post that is live, a pale chip with an outline is scheduled, a grey chip is a draft and a red chip is a post with a failed destination. A small count in the corner of a day tells you how many posts on that day failed or need action. Hover a post for its status, profiles, creator, location, date and, once it has published, its views and clicks.
Month and Week change how much of the calendar you see. The expand icon beside them opens the calendar full screen, which hides the page around it so the grid fills the screen, and Exit full screen brings it back.
Two strips can appear above the calendar. N saved drafts lists drafts saved from Create Post; opening one takes you back into the composer with it loaded. N posts need attention counts posts with a failed destination, and Review posts opens them. Post status explains what each state means.
Sydekick ideas, for posts with no date
There is no separate Ideas tab. Select Sydekick ideas to open the drawer beside the calendar. Under No date yet it lists the ideas and undated drafts for the client you are viewing. Each one has Open to edit it and Schedule to give it a date. An old link or bookmark to Ideas now opens the Calendar with this drawer already open. To have Sydekick suggest new ideas, see getting post ideas.
Table, for sorting and bulk actions
Table lists the same posts as rows, 50 to a page, with the count in the corner (for example 1–15 of 15). Select Columns to choose which columns to show and drag them into order; Reset restores the defaults. The columns are Post content, Title, Channels, Client / Location, Created, Published, Scheduled date, Views, Clicks and Status, plus Modified, which is off by default. Your column choices are kept in your browser.
The menu at the end of a row offers View, Quick edit, Edit, Publish now (available only where it applies) and Delete.
Tick rows to act on several posts at once. A bar appears with Spread selected posts, Shift dates by −1 week, −1 day, +1 day or +1 week, Export and Delete. Posts that are already live cannot be shifted or spread; the bar says so and asks you to deselect them. If more posts match than fit on one page, Select all offers to select every matching post.
Export downloads a CSV of the posts in your current search and filters. From Table it covers every matching post, not just the page on screen, so narrow the list first and the file follows.
What the three scopes show
The scope in the top bar decides which posts the page can show at all.
- A single location shows that location's posts. A client-level post, one written for the whole client, also appears here when it publishes to a profile at this location, and then it shows only that location's destinations. A client-level post with no destination at this location does not appear.
- A client's All locations shows every post for that client, including client-level posts.
- All clients opens a different page, titled Social, with Schedule and Analytics tabs. Its calendar and table cover every client and location you can access, and its search matches the post name, client and location. This view is for finding and reading: you cannot create, filter, drag or bulk-edit from it. Select a post and Synup opens it under that post's client and location.
What you'll see when it's done
- The post on its date in Calendar, or as a row in Table, with its status and destinations
- Only the posts for the scope, search and filters you chose, with a chip for each active filter
- The post's summary card, with a View Post link for each destination that is live
Watch out for
- Calendar loads the dates you are on. If a post isn't on the month you expect, move to its date or switch to Table, which lists posts across all dates.
- Status filters group several states. Active includes a post that went live on some destinations and failed on others, while Failed matches posts whose overall status is Error. Use Review posts to find a failed destination inside a partly successful post.
- Times are displayed, not changed. The Display time zone choice only changes how times appear on the calendar. It never changes when a post publishes.
- Deleting is not just tidying. Deleting a post that already published also asks the connected platforms to remove it, and some live posts cannot be removed from Synup. Read the confirmation before you confirm.
- In All clients, a post with no date shows on the day it was created. Open the client to see it under No date yet.
Questions people ask
Where did the Ideas tab go?
Ideas now live in the calendar. Select Sydekick ideas to open the drawer, and look under No date yet. A link to the old Ideas page opens the Calendar with the drawer open.
Is there still a Feed view?
The view switch offers Calendar and Table. A Feed layout, which previews each post as its network would show it, still opens from older links that end in view=feed, but it is not offered in the switch. Use a post's summary card to see each destination's copy and its live link.
Why can't I find a post I created for the whole client?
Check the scope. A client-level post appears under a single location only when it publishes to a profile at that location. Switch the scope to the client's All locations to see it with the client's name and no location.
Can I see every client's posts in one place?
Yes. Choose All clients in the scope bar for a read-only Schedule calendar and table across the clients and locations you can access. To create or filter, switch to one client first.
Can I delete several posts at once?
Yes, from Table. Tick the rows, then select Delete in the bar that appears and confirm. The same rule applies as for a single post: a live post is also removed from its connected platforms where that is possible.
Next
To understand what the Status column and the channel icons are telling you, see post status. To create the next one, see the composer.