Setting up a WhatsApp for Business account can help you enhance the way you communicate with your customers. Earlier this year, in January, WhatsApp launched a separate platform for business owners to better engage with their customers. The WhatsApp for Business app features the following:
Create a business profile with information like your business name, address, phone number, business description, email address and website details.
You can access the “Statistics” feature to track the performance of your communications.
You can also quickly reply to messages with the Messaging Tool.
[You Must Read This Before You Proceed!]
Given how popular and ubiquitous the regular WhatsApp mobile application is, the business counterpart of the app will help you seamlessly communicate with your customers. Here are some important things to note before we help you setup a WhatsApp Business account.
Presently, WhatsApp for Business is available
only on the Android app store
It is important to note that
your personal account and your business account needs to have two unique phone numbers
. However, if you create a business account with your existing WhatsApp account, you can have two separate apps on your device. It’s best for you to weigh out the pros and cons for this before you proceed.
If you decide to use the phone number linked to your personal WhatsApp account to your business account, it is advisable to
manually backup you chat history
before you setup your WhatsApp for business account.