AgencyAgencies & Marketing

NowMedia Loved Synup So Much They Added Social

42%
Social media engagement up 42%
The Challenge

Manual listings management couldn't scale — and then clients wanted social, too

NowMedia is a digital and social media marketing agency specializing in dental and small business marketing. When they first started offering local SEO services, the team updated client listings manually — a workable approach at a small scale, but one that made sustainable growth impossible as the client roster expanded. To scale, NowMedia needed a local listings management platform they could white-label under their own brand.

As the agency grew, a second need emerged: clients increasingly wanted social media management alongside listings, since dental patients search for providers on Facebook and Instagram just as often as Google. NowMedia didn't have a dedicated social media specialist in-house, and dental content requires enough category knowledge that generic social posting wouldn't cut it.

The Solution

Synup Social's AI content generation, layered onto an existing white-label platform

NowMedia scaled its core listings business on Synup's white-label Presence platform, managing every client's profiles from one dashboard instead of updating each individually.

When social media demand grew, NowMedia adopted Synup Social, using its AI-powered content generation to supplement the team's own dental-industry knowledge — creating dental health-specific content with one click, deploying it across platforms with platform-specific edits, and scheduling it in advance, all from the same dashboard that already housed their listings work.

Because both listings and social ran through Synup, NowMedia could offer a genuinely expanded service line without adding a dedicated social specialist or juggling a second, disconnected tool.

NowMedia
The Difference

NowMedia can better manage clients' local and social presence with better results

Social media engagement up 42%
Churn down 16%
Phone calls up 52%