How to Contact Google Business Support
Learn how to contact Google Business Profile support to get help with issues or questions about your account.
Managing your Google Business Profile is usually straightforward, but sometimes you need help from Google directly, such as a suspended profile, a stuck verification, or a change that will not save. Here is how to reach support.
Use the official Help Center
The most reliable route is the Google Business Profile Help Center at support.google.com/business. Search for your issue first, since many problems (verification, suspensions, duplicate listings) have step-by-step fixes there. If you still need a person, use the Contact us / Need more help? option, which, depending on your issue and region, offers chat, email, or a callback.
Get help from your Business Profile
You can also start support from the profile itself: sign in to the Google account that manages your business, search for your business name on Google (or open it in the Maps app), open the profile’s menu, and look for the help or Contact us option.
Routes that no longer work
Google retired the old Google My Business chat and the dedicated Google My Business social media support pages (Facebook and Twitter/X), so those are no longer ways to reach support. Ignore any third party that offers “instant” Google support for a fee; those are not official.
A complete, accurate profile prevents most issues in the first place, so keep your name, address, phone, hours, and categories current.
Put these steps on autopilot
Synup verifies, syncs, and monitors every listing your locations own, so nobody has to work the checklist by hand.