8 updates
Featured updates
Custom Apps for Your Client Portal
Build a client portal around the information each client needs from your agency.
Turn live Synup data into custom client portal pages using templates and cards. Ask Sydekick to help build the page, review desktop and mobile previews, and publish when ready. Clients get a focused place to follow their work without piecing it together across separate updates.
All Locations, One View
Follow work across clients without opening each client in turn.
All Locations brings the locations you can access into one view, including their Social activity. The updated workspace switcher adds search, recent workspaces, logos and account details, helping you find the right workspace when you need to switch accounts.
Private Projects and Internal Tasks
Keep agency work organised even when it does not belong to a client.
Create tasks without attaching a client, and share private projects with only the teammates who need access. Plan internal work alongside client delivery while choosing who can see each project. Assigning or mentioning someone does not grant them project access.
Website SEO Progress and Ranking History
See how a website’s search visibility is changing before deciding what to work on next.
Summary cards and charts bring Organic and AI visibility into one overview, with monthly comparisons to put changes in context. Explore saved ranking and AI Overview history to compare periods and see when each result was recorded. Review progress without running a new ranking check.
List Chain Locations Together
Keep a chain’s locations together while preserving each location’s own address.
Group locations for Localtunity and its supported related directories, including chains that share a phone number. The grouping keeps separate location addresses, helping customers find the right branch within the same business group. Supported directories include Cherry Hill VIP, Date on Deals, Jersey Shore VIP, Moorestown VIP and Your Town VIP. Listings already live independently stay in place.
Reports — Early Access Preview
Bring channel performance and activity trends together for client reporting.
Review channel performance, trends and funnel views, using filters to focus on a client or channel. Compare aggregate activity over time to prepare more focused client conversations. Reports is in early access; ask the Synup team about joining the pilot.
Clearer Publishing Handoffs
Carry prepared content into Medium and LinkedIn with the details needed to finish publishing.
Medium handoffs explain where the subtitle and original canonical URL belong, while LinkedIn handoffs improve the assets and links used to complete the post. Keep the original source URL separate from the live Medium story URL so the published result is recorded in the right place. Publishing remains a manual step.
Clearer Guidance from Sydekick
Know what to expect from drafts, approvals and playbook results.
Use Sydekick to understand how playbooks deliver results and how draft requests differ from work prepared for approval. Clearer explanations help you follow the conversation, understand what to expect and choose the next step.
